Licensing depends on where you groom
In England, the 2018 animal activity licensing rules cover activities such as dog boarding, day care, breeding and selling pets, but grooming is not on the list, so a grooming-only business does not need that licence (day care or boarding alongside grooming may). Other places are stricter: in Connecticut (US), state law says no one may run a grooming business without a licence from the Commissioner of Agriculture, and its definition of a grooming facility includes vehicles and trailers, so mobile vans are covered too. Check with your local council, city or state before you open.
Source: legislation.gov.uk: The Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018, Schedule 1 · GOV.UK: Animal activities licensing, statutory guidance for local authorities · Connecticut General Statutes, Chapter 435 (Sec. 22-327 and 22-344)
Showing prices clearly (UK)
In the UK, the Competition and Markets Authority's price transparency guidance says unavoidable charges should be included in the price you advertise. Where a total cannot be worked out in advance, customers must be given the information they need to calculate it themselves. For a groomer, that means guide prices plus a plain explanation of what changes the total, and van prices shown with any trip fee already included.
Source: GOV.UK: Price transparency (CMA209), summary · GOV.UK: Price transparency (CMA209)
Mobile groomers on Google Business Profile
Google's guidelines say a service-area business, one that travels to its customers, should hide its address and set a service area instead. A mobile groomer working from home fits that description, while a salon that welcomes customers shows its address. Keep your website consistent with your profile: list the areas you cover rather than your home address.
Source: Google Business Profile Help: Guidelines for representing your business on Google
Reviews must be genuine (US)
In the US, the Federal Trade Commission's rule on consumer reviews and testimonials, in force since 21 October 2024, bans fake reviews, paying for reviews that must be positive and suppressing negative ones. Ask happy clients to review you on Google or similar sites, and only quote real reviews on your website. That is why the reviews on our demo site are labelled as samples.
Source: FTC: Consumer Reviews and Testimonials Rule, questions and answers
General information, checked on 05/10/2026; not legal advice. Rules differ by country and change, so check your own regulator.